What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is bKash, Nagad or Rocket. We also record transaction references tied to your wallet deposits and withdrawals so
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we can verify your account activity and resolve any payment queries you raise with our support team. Device identifiers and session data are logged automatically when you access the platform from your mobile browser; this helps us keep your account secure and detect unusual login attempts.
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We do not sell your personal data to third parties. Payment data linked to bKash, Nagad and Rocket transactions is retained only as long as required for account verification and any applicable regulatory obligation in your eligible region. If you close your account, we will retain
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only the minimum records required by law and delete the rest within the period stated in your account closure confirmation. Your use of this platform and the data we hold is subject to the laws of your local jurisdiction and the eligible regions in which TK
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Gam operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.